RETURNS & EXCHANGES

SHOPPING WITH US SHOULD BE EASY AND AWESOME, THEREFORE WE PRIDE OURSELVES ON OUR CUSTOMER SERVICE. WE TRY TO DELIVER FAST AND HASSLE FREE, BUT PLEASE GET IN TOUCH IN CASE THINGS DO NOT GO AS PLANNED OR IF YOU ARE HAVING ISSUES WITH YOUR ORDERS.

RETURN/EXCHANGE POLICY

OUR AIM IS TO PROVIDE YOU WITH TOTAL SATISFACTION WITH EACH PURCHASE YOU MAKE WITH US. HOWEVER IT MIGHT HAPPEN THAT YOU ARE NOT COMPLETELY SATISFIED WITH THE PRODUCT RECEIVED.
THE SOLUTION IS SIMPLE, YOU MAY RETURN ITEMS ORDERED WITHIN 30 DAYS OF RECEIPT UPON EXCHANGE OR REFUND (SHIPPING FEE NOT INCLUDED). AS YOU MAY UNDERSTAND WE CANNOT ACCEPT DAMAGED OR WORN ITEMS FOR REFUND OR EXCHANGE. TO MAKE OUR SERVICE FASTER PLEASE DO NOT FORGET TO SEND A COPY OF THE ORIGINAL RECEIPT ALONG THE RETURN. BEST THING TO DO IS TO NOTIFY US VIA ORDERS@JR-SPORTPROMOTIONS.COM ABOUT AN UPCOMING RETURN SO THAT WE CAN TRACK IT WAY FROM THE START.

RETURNS

EUROPEAN, AFRICAN AND AUSTRALASIA
FOR EUROPEAN, AFRICAN AND AUSTRALASIA ORDERS PLEASE SEND YOUR RETURN(S) TO:

ALCATRAZSHOP.BE
MINERVUM 7226-A
NL-4817 ZJ BREDA
THE NETHERLANDS

EXCHANGES

IN NEED TO CHANGE A STYLE OR SIZE? NO PROBLEM SIMPLY RETURN THE ITEM WITH TRACKING TO:

EUROPEAN, AFRICAN AND AUSTRALASIA
FOR EUROPEAN, AFRICAN AND AUSTRALASIA ORDERS PLEASE SEND YOUR RETURN(S) TO:

ALCATRAZSHOP.BE
MINERVUM 7226-A
NL-4817 ZJ BREDA
THE NETHERLANDS

DAMAGED OR WRONG ITEM RECEIVED?
SOUNDS LIKE WE MESSED UP HERE, DON’T WORRY WE ARE HERE TO RECOVER THIS BY SENDING A REPLACEMENT OR THE CORRECT ITEM STRAIGHT AWAY, AND GET THE INCORRECT OR DAMAGED BACK TO US WITH A RETURN LABEL.